Setup & support

Water filter installation guide

Our filters are compact, in-line and designed for a straightforward setup. Here's the general approach for each product type.

Bore Water & Sediment Pre-Filter (tank filling)

The pre-filter connects in-line between your water source and your tank inlet using standard garden hose fittings. Fit it on the fill line so water is treated as it enters your tanks.

  1. Connect your hose to the inlet side of the pre-filter.
  2. Connect the outlet side to your tank fill point.
  3. Check the flow direction marking and run water through to flush the cartridge before first use.

5-in-1 Point-of-Use Purifier (drinking water)

The 5-in-1 purifier installs in-line on the drinking-water line, after the pump. It's lightweight and uses push-fit and threaded fittings, so most caravanners fit it themselves without a plumber.

  1. Choose a mounting spot near your drinking tap, after the pump.
  2. Mount the housing using the supplied clips.
  3. Connect inlet and outlet to the water line, observing the flow direction.
  4. Flush the purifier before drinking, following the directions supplied in the box.

6-in-1 Under-Sink Purifier (home kitchen)

The 6-in-1 is designed to install in-line on a dedicated cold-water line under the sink, feeding a separate drinking-water tap. Final installation details for the new 6-in-1 will be confirmed at launch.

Detailed step-by-step instructions and dimensions for the 6-in-1 will be published once the product is released. Join the waitlist to be notified.

Tips for every install

Stuck on anything? Call 1800 979 752 or contact us - we're happy to talk you through it.